English Utopia's luxurious Ventile Thermal Goosedry is available in 10 colours, and is undoubtedly one of the warmest, most waterproof jackets around. We have used the excellent ventile fabric made by Stotz in Switzerland, a truly amazing cotton fabric which cannot be woven by anybody else in the world and its waterproof properties are remarkable, being 10 times more breathable than any Gore-Tex fabric. The comfort in wearing a ventile jacket is unsurpassed.
After picking this fabric, we went one stage further, how do you make the warmest jacket in the world? In the last 2 years there has been a revolution in the world of down filled jackets and leading the way is the Canadian Italian collaboration of a truly remarkable fabric called thindown. We use their highest end product, which is pure goosedown, and combine this with the ventile cotton, using two of the world's most advanced and sophisticated fabrics. We tried and tested this jacket during January on a -23 degrees day in Central park, it did not disappoint! The hood is detachable and we use the most expensive Swiss zips in the world from Riri. All in all the price tag may draw a few breaths, but we wanted to make the warmest, most luxurious jacket we could.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.